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Glossary term

Open rate

Open rate is the share of delivered emails recorded as opened, usually via a tracking pixel. Since Apple Mail Privacy Protection began pre-loading images in 2021, open rate has become inflated and unreliable as a standalone measure.

Read it with caution

Privacy features auto-open emails without a human reading them, so a high open rate can be a mirage. Treat it as a soft signal, not proof of interest.

What to watch instead

Reply rate and positive-reply rate are more trustworthy indicators of whether cold outreach is working.

See how open rate works in a real outbound system.

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